FAQs

1. TELL ME MORE ABOUT THE SPACES IN YOUR VENUE

EartH currently consists of three spaces: Hall (Standing), Theatre (Unallocated Seating) and EartH Kitchen.

We will also soon be opening EartH Studios, in partnership with Community Music.

Hall (Standing)


Theatre (Unallocated Seating)


EARTH KITCHEN


2. WHAT ABOUT TRANSPORT?

PUBLIC TRANSPORT

Major bus routes: 149 (24h), 242 (24h), 67, 76, 488.

We’re very near Dalston Kingsland Overground Station and Dalston Junction Overground Station. The nearest London Underground Station is Highbury and Islington (3.7 km, 2.3 mi), and Liverpool Street Station is a short bus ride (3.78 km, 2.35 mi).


PARKING

Although we do recommend public transport, there are some opportunities for parking in the area surrounding the venue. If you are driving up we recommend inputting our post code on Parkopedia to get the most accurate information pertaining to the date and time of your visit.


3. WHAT IF I HAVE ACCESSIBILITY REQUIREMENTS?

Please click here for more information.


4. WHAT IF I AM HARASSED OR DISCRIMINATED AGAINST?

We have a zero tolerance approach to harassment within our venue. We encourage everyone to be mindful of others; this includes being respectful of personal space.

EartH is an evolutionary arts space for the Hackney community and beyond. We welcome everyone no matter their class, language, religious belief, race, gender presentation, body type, disability (visible or nonvisible), and we expect attendees of events to be equally accepting. If someone is violating your boundaries or harassing you, please speak to a security guard or any staff member.

If you have any questions or concerns about consent culture, harassment, or inclusion within the venue please email [email protected]

EartH is a signatory of the Women’s Night Safety Charter and Good Night Out; our staff have received training by GNO.

We classify the below behaviours as unacceptable and any reports of these will result in you being ejected from EartH:


5. DO YOU HAVE A DOOR POLICY?

EartH has a comprehensive Equality and Diversity Policy in order to make sure that we comply with our obligations under the Equality Act 2010, and which sets out our commitment to encouraging diversity and to responding to complaints and grievances appropriately. The full Equality and Diversity Policy can be found on the website of our sister venue, Village Underground, here.


6. DO YOU HAVE A DRESS CODE?

As a venue we do not have a dress code, however for certain late night events, business attire or fancy dress may not be appropriate, please contact the venue directly.


7. WILL I GET SEARCHED ON THE DOOR?

All bags will be searched on the door for any event. For certain events liquids and aerosols will also be prohibited and security may carry out further searches at their discretion.

Non-dangerous and legal substances can be written on and returned at the end of the night. Please note unless it’s medication we will dispose of any unclaimed material the following day.

All of these safety checks are conducted for our customers’ safety.


8. WHAT IS YOUR STANCE ON DRUGS?

We have a zero tolerance policy on drugs. If drugs are found in your possession when entering the venue they will be confiscated and passed onto the police. If you are found inside the venue taking drugs, they will be confiscated and you will be asked to leave the premises. If you are found selling or giving out drugs then the police will be called immediately.

We advise that you don’t leave your drink unattended and that if you see anyone who looks like they are in need of medical help, that you contact a member of the EartH  team immediately who are trained to provide assistance without judgement. 

We encourage everyone to be educated on drugs and recommend We Are The Loop and Talk To Frank as good sources of information.


9. DO YOU HAVE A CLOAKROOM?

Yes – coats and bags can be checked into the cloakroom. The price is £2 per item.


10. I LEFT MY JACKET/PHONE/CAMERA IN YOUR VENUE, WHAT SHOULD I DO?

Email [email protected] and provide a detailed description of the lost item (including any unique characteristic). You should hear from us within two working days. Please note that found items are retained for fourteen days only, after which time they are given to charity. Please note that lost items cannot be collected at the weekend.


11. CAN I BRING MY CAMERA?

Photo policy varies for different artists and is usually not determined until day of show. You can bring a non-professional camera to most shows, and you can enquire about the photo policy at the door.


12. WHAT ARE MY PAYMENT OPTIONS IN THE VENUE?

We accept American Express, MasterCard and Visa. We do not have cash points on-site. If tickets do not sell out in advance, they will be sold at the door on the night of the show (cash only).

The cloakroom and box office are cash only.


13. IS THERE RE-ENTRY?

No, sorry. All exits are final (excluding the smoking area) so make sure you bring enough cash for the whole night. 

However, customers that are here for theatre shows can visit the restaurant/bar EartH Kitchen during show time once inside.


14. ARE YOU PART OF ANY INDUSTRY INITIATIVES?

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We have signed up to the Keychange 50/50 pledge, a groundbreaking initiative led by PRS open to any music organisations who want to take positive action towards gender parity in music. EartH is committed to programming gender balanced line-ups by 2022.