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EartH's Bar + Kitchen is open before all shows in the theatre for pre-show drinks -- find out more

FAQs

For any queries about how to get to our venue, accessibility, policies and initiatives, please see the frequently asked questions below. If you have a more specific question about our venue or the events within it that hasn’t been covered on this page, please email [email protected].

Tell me more about the spaces in your venue

EartH currently consists of three spaces: Hall (Standing), Theatre (Unallocated Seating) and EartH Kitchen.

Hall (Standing)

  • Entrance is from the blue doors on the street
  • Standing only, unless you require assistance. In which case please check our access page
  • We have two bars and these accept cash and card
  • No cash points inside or cashback
  • No re-entry
  • Cloakroom
  • Smoking areas are located at the front of the building
  • During particularly busy events we operate a queuing system for the smoking area to ease crowd flow
  • Smoking areas open one hour after door opening, and close one hour before the end of the event

Theatre (Unallocated Seating)

  • Entrance is on the left, through the red door as you look at the building
  • Our space is a converted cinema – seating is unallocated and you can move freely around the space while the show is in progress. The theatre is up a number of stairs, so please check our access page for any questions regarding attending an event
  • All events are seated, but should you require a space for a wheelchair we have an accessible platform by the stage
  • Two concessionary bars are available at the top as you enter the venue
  • Please feel free to also stop by EartH Kitchen before a show for a pre-show drink and for our full range of cocktails, wines and beers
  • The bars accept cash and card
  • No re-entry, but customers can visit the restaurant during show time once inside.
  • No cash points inside or cashback
  • Smoking areas are located at the front of the building
  • Smoking areas open one hour after door opening, and close one hour before the end of the event

Kitchen

  • Looking for somewhere to have drinks before or after an event at our venue? Our bar + kitchen area is open before and after all theatre events.
  • Our restaurant is accessed via Truman’s Road. Look out for the EartH Kitchen sign.
  • Cash and card accepted
  • No cash points inside or cashback
  • Buggies are welcome – if you need assistance, just press the buggy bell by the entrance and we will come down to help you
  • No minors past 6pm
  • Find out more information about EartH Kitchen’s opening hours and contact details

What about transport?

Public transport

Major bus routes: 149 (24h), 242 (24h), 67, 76, 488.

We’re very near Dalston Kingsland Overground Station and Dalston Junction Overground Station. The nearest London Underground Station is Highbury and Islington (3.7 km, 2.3 mi), and Liverpool Street Station is a short bus ride (3.78 km, 2.35 mi).

Parking

Although we do recommend public transport, there are some opportunities for parking in the area surrounding the venue. If you are driving up we recommend inputting our post code on Parkopedia to get the most accurate information pertaining to the date and time of your visit.

What time do your events start and finish?

These vary depending on the type of event.

The stated start times for events on our website refer to the time that doors to the venue open; performances will generally start after the door time, but we encourage people to get there as close to the door time as possible in order to get a refreshment, and move through to the space in which your event is taking place.

Live gigs, comedy shows and talks in the theatre start around 6:30-8:30pm and finish around 11pm. The timings for club events vary more depending on whether they run until early in the morning, and depending on how many DJs or acts will play that night.

What if I have accessibility requirements?

What if I am harassed or discriminated against?

We have a zero tolerance approach to harassment within our venue. We encourage everyone to be mindful of others; this includes being respectful of personal space.

EartH is an evolutionary arts space for the Hackney community and beyond. We welcome everyone no matter their class, language, religious belief, race, gender presentation, body type, disability (visible or nonvisible), and we expect attendees of events to be equally accepting. If someone is violating your boundaries or harassing you, please speak to a security guard or any staff member.

If you have any questions or concerns about consent culture, harassment, or inclusion within the venue please email [email protected]

EartH is a signatory of the Women’s Night Safety Charter and Good Night Out; our staff have received training by GNO.

We classify the below behaviours as unacceptable and any reports of these will result in you being ejected from EartH:

  • Unwanted physical contact (including groping and grabbing)
  • Catcalling
  • Leering
  • Stalking
  • Sexual assault and rape
  • Upskirting
  • Verbal or physical intimidation (including sexism, racism, homophobia and transphobia)

Do you have a door policy?

EartH has a comprehensive Equality and Diversity Policy in order to make sure that we comply with our obligations under the Equality Act 2010, and which sets out our commitment to encouraging diversity and to responding to complaints and grievances appropriately. The full Equality and Diversity Policy can be found on the website of our sister venue, Village Underground.

Do you have a dress code?

As a venue we do not have a dress code, however for certain late night events, business attire or fancy dress may not be appropriate, please contact the venue directly.

Will I get searched on the door?

All bags will be searched on the door for any event. For certain events liquids and aerosols will also be prohibited and security may carry out further searches at their discretion.

Non-dangerous and legal substances can be written on and returned at the end of the night. Please note unless it’s medication we will dispose of any unclaimed material the following day.

All of these safety checks are conducted for our customers’ safety.

What is your stance on drugs?

We have a zero tolerance policy on drugs. If drugs are found in your possession when entering the venue they will be confiscated and passed onto the police. If you are found inside the venue taking drugs, they will be confiscated and you will be asked to leave the premises. If you are found selling or giving out drugs then the police will be called immediately.

We advise that you don’t leave your drink unattended and that if you see anyone who looks like they are in need of medical help, that you contact a member of the EartH  team immediately who are trained to provide assistance without judgement.

We encourage everyone to be educated on drugs and recommend We Are The Loop and Talk To Frank as good sources of information.

Do you have a cloakroom?

Yes – coats and bags can be checked into the cloakroom. The price is £2 per item.

I left my jacket/phone/camera in your venue, what should I do?

Email [email protected] and provide a detailed description of the lost item (including any unique characteristic). You should hear from us within two working days. Please note that found items are retained for fourteen days only, after which time they are given to charity. Please note that lost items cannot be collected at the weekend.

Can I bring my camera?

Photo policy varies for different artists and is usually not determined until day of show. You can bring a non-professional camera to most shows, and you can enquire about the photo policy at the door.

What are my payment options at the venue

We accept American Express, MasterCard and Visa. We do not have cash points on-site. If tickets do not sell out in advance, they will be sold at the door on the night of the show (cash only).

The cloakroom and box office are cash only.

Is there re-entry?

No, sorry. All exits are final (excluding the smoking area) so make sure you bring enough cash for the whole night.

However, customers that are here for theatre shows can visit the restaurant/bar EartH Kitchen during show time once inside.

Are you part of any industry initiatives?

We have signed up to the Keychange 50/50 pledge, a groundbreaking initiative led by PRS open to any music organisations who want to take positive action towards gender parity in music. EartH is committed to programming gender balanced line-ups by 2022.