Welcome back! Ahead of attending an event, please read our COVID-19 Reopening Policy

Our COVID-19 Reopening Policy

We look forward to welcoming you back to our arts centre. Please take some time to read our COVID-19 policies before travelling to EartH.

Note: a negative test result or NHS COVID pass is a condition of entry. More detail below.

Page last updated on: Friday November 26, 2021.

Negative test:

In order to protect staff and customers as much as possible, we ask everyone who is attending one of our events to:

∙ Order lateral flow tests online or pick them up at a pharmacy and/or chemist. You can order them online here
∙ Take a test on the day of the event
∙ Take a picture of your negative test alongside your passport or driving license with your photo clearly visible
∙ Report your test result on the NHS website in order to receive an email/text confirming your negative result. The link is here

We will match the time the email/text is received to the time the photo was taken.


We encourage you to get your COVID Pass through the NHS website or app – find more info here

If you choose to use your COVID Pass, it will have to show at least one of the following:

∙ Proof that you are fully vaccinated against Covid – this means two weeks after receiving your second jab (a certificate of full vaccine from another country will also be accepted if you are from outside the UK)
∙ Proof of a negative test taken on the day of the event (or no later than 48 hours before the event if you take a PCR test)

We also accept the CDC vaccine passport / US Vaccination Card from US customers and the EU Digital COVID Certificate from people travelling from the EU.

What we are doing in the venue to optimise health and safety:

Team members and performers will be asked to provide a negative test result or show their COVID Pass prior to entering the venue.

Team members will be wearing masks and other safety precautions will be put into place so we can be together again in a responsible way. No one will force you to wear a mask, but we encourage everyone to do so.

We will increase cleaning, air circulation, temperature checks upon entry and provide hand sanitising points around the venue.


Do not travel to the venue if you are displaying any of the following symptoms:

∙ Feeling unwell – feeling like you have a cold or coming down with something
a high temperature – this means you feel hot to touch on your chest or back
∙ A new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
∙ A loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal

Please stay home if you have even a hint of symptoms. If you go out with a mild cough or a mild headache and that ends up getting the venue pinged, that’s 10 days’ worth of cultural events and gigs you could end up cancelling.

Venues have been left to form their own COVID policies with very little guidance from the government. As a team we’re putting these measures in place with utmost consideration for the safety of everyone involved. Our policy is laid out to help pave the way out of the pandemic so please be mindful of the systems in place, considerate of others and be patient with our staff.

Thank you!

N.B. Ticket refunds:
EartH is not responsible for ticket sales and therefore unable to discuss or offer refunds if you are unable to attend due to COVID. Please get in touch with the event’s promoter for more information on this.

  • COVID-19